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Authentication & sessions

This page covers signing in, managing users, and looking after your own account security. Owners and Admins do most of the user management; every user can manage their own sessions and password.

Sign in

  1. Open your tenant URL (for example https://app.stratumly.com).
  2. Enter your email and password.
  3. Click Sign in.

If your colleague gave you a temporary password, you'll be prompted to change it on first sign-in.

Sign out

  1. Click your avatar at the top-right.
  2. Click Sign out.

Roles

Each user has one role. The role decides what they can do.

RoleWhat they can do
OwnerFull control of the organisation. Can manage billing and other Owners.
AdminCan invite users and manage non-privileged roles. Cannot create or modify Owner or Admin accounts.
EngineerFull operational access: surveys, layers, forms, dashboards.
SurveyorField-focused: submissions and mobile capture.
ViewerRead-only.

Add a user

  1. Open Admin → Team.
  2. Click Add user.
  3. Enter their email, first name, and last name.
  4. Pick a role.
  5. Click Add.

A one-time temporary password appears. Copy it and share it with the new user. They'll be prompted to change it on first sign-in.

Change a user's role

  1. Open Admin → Team.
  2. Click the user.
  3. Pick a new role from the Role dropdown.
  4. Click Save.

You can't change the role of the only active Owner. Promote another user to Owner first.

Deactivate a user

  1. Open Admin → Team.
  2. Click the user.
  3. Toggle Active off.
  4. Click Save.

A deactivated user can no longer sign in. Reactivate them at any time.

Sign a user out everywhere

If a user has lost a device or their account is at risk:

  1. Open Admin → Team.
  2. Click the user.
  3. Click Sign out everywhere.

Every signed-in session for that user is revoked. They'll need to sign in again on their devices.

Manage your own account

Change your password

  1. Open Settings → Security.
  2. Click Change password.
  3. Enter your current password, then your new password.
  4. Click Save.

Update your name or email

  1. Open Settings → Profile.
  2. Edit your first name, last name, or email.
  3. Click Save.

Review active sessions

To see every device and browser you're currently signed in on:

  1. Open Settings → Security.
  2. Scroll to Active sessions. Each session shows the device, IP, last seen time, and when it was issued.
  3. Click Revoke next to any session to sign that device out.
  4. Click Sign out everywhere to revoke every session except the current one.

What next?

  • Quickstart: if you haven't set up your organisation yet.