Authentication & sessions
This page covers signing in, managing users, and looking after your own account security. Owners and Admins do most of the user management; every user can manage their own sessions and password.
Sign in
- Open your tenant URL (for example
https://app.stratumly.com). - Enter your email and password.
- Click Sign in.
If your colleague gave you a temporary password, you'll be prompted to change it on first sign-in.
Sign out
- Click your avatar at the top-right.
- Click Sign out.
Roles
Each user has one role. The role decides what they can do.
| Role | What they can do |
|---|---|
| Owner | Full control of the organisation. Can manage billing and other Owners. |
| Admin | Can invite users and manage non-privileged roles. Cannot create or modify Owner or Admin accounts. |
| Engineer | Full operational access: surveys, layers, forms, dashboards. |
| Surveyor | Field-focused: submissions and mobile capture. |
| Viewer | Read-only. |
Add a user
- Open Admin → Team.
- Click Add user.
- Enter their email, first name, and last name.
- Pick a role.
- Click Add.
A one-time temporary password appears. Copy it and share it with the new user. They'll be prompted to change it on first sign-in.
Change a user's role
- Open Admin → Team.
- Click the user.
- Pick a new role from the Role dropdown.
- Click Save.
You can't change the role of the only active Owner. Promote another user to Owner first.
Deactivate a user
- Open Admin → Team.
- Click the user.
- Toggle Active off.
- Click Save.
A deactivated user can no longer sign in. Reactivate them at any time.
Sign a user out everywhere
If a user has lost a device or their account is at risk:
- Open Admin → Team.
- Click the user.
- Click Sign out everywhere.
Every signed-in session for that user is revoked. They'll need to sign in again on their devices.
Manage your own account
Change your password
- Open Settings → Security.
- Click Change password.
- Enter your current password, then your new password.
- Click Save.
Update your name or email
- Open Settings → Profile.
- Edit your first name, last name, or email.
- Click Save.
Review active sessions
To see every device and browser you're currently signed in on:
- Open Settings → Security.
- Scroll to Active sessions. Each session shows the device, IP, last seen time, and when it was issued.
- Click Revoke next to any session to sign that device out.
- Click Sign out everywhere to revoke every session except the current one.
What next?
- Quickstart: if you haven't set up your organisation yet.